Last updated: July 31, 2026
Arvion LLC, operating under the brand name Lympsoria (“Lympsoria,” “we,” “us,” or “our”), operates this online store and website, including all related information, content, features, tools, products, and services made available to customers collectively referred to as the “Services.”
Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, store, process, and disclose your personal information when you visit or use our Services, make a purchase or other transaction, create an account, subscribe to communications, or otherwise interact with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood how your information is handled as described below.
1. Personal Information We Collect or Process
“Personal information” means information that identifies you or can reasonably be linked to you or another person.
Personal information does not include information that has been collected anonymously or properly de-identified so that it can no longer reasonably identify you.
Depending on how you interact with the Services, where you live, and what is permitted or required by law, we may collect or process the following categories of personal information.
Contact Information
This may include:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Postal address
Financial and Payment Information
This may include:
- Credit or debit card information
- Financial account information
- Payment method
- Payment confirmation
- Transaction details
- Billing information
Payment information may be processed directly by Shopify, payment processors, financial institutions, or other third-party payment providers. We may not directly store complete payment card details.
Account Information
This may include:
- Username
- Password
- Security questions
- Account preferences
- Saved settings
- Customer portal information
Transaction and Shopping Information
This may include:
- Products you view
- Products added to your cart
- Products added to a wishlist
- Purchases
- Subscription orders
- Returns
- Refund requests
- Exchanges
- Cancellations
- Previous transactions
Communications With Us
We may collect information you provide when you communicate with us, including through:
- Customer support emails
- Contact forms
- Reviews
- Surveys
- Refund or replacement requests
- Social media communications
Device and Technical Information
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Network connection information
- Cookie identifiers
- Other device or online identifiers
Usage Information
This may include information about how you interact with the Services, such as:
- Pages visited
- Products viewed
- Time spent on the website
- Links clicked
- Cart activity
- Checkout activity
- Referral source
- Date and time of visits
2. Sources of Personal Information
We may collect personal information from the following sources.
Directly From You
We collect information directly from you when you:
- Visit or use the Services
- Place an order
- Create an account
- Join a subscription
- Contact customer support
- Submit a refund or replacement request
- Sign up for marketing communications
- Complete a form or survey
- Otherwise provide information to us
Automatically Through the Services
We may collect information automatically through cookies, pixels, browser storage, analytics tools, and similar technologies when you visit or interact with the Services.
From Service Providers
We may receive information from companies that provide services on our behalf, including:
- Shopify
- Payment processors
- Shipping and fulfillment providers
- Analytics providers
- Email and SMS platforms
- Customer service providers
- Fraud-prevention providers
- Advertising platforms
From Business Partners and Other Third Parties
We may receive information from marketing partners, social media platforms, advertising networks, affiliates, and other third parties where permitted by law.
3. How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes.
Providing and Improving the Services
We may use your information to:
- Process payments
- Confirm purchases
- Fulfill and ship orders
- Provide tracking information
- Process refunds, returns, replacements, or exchanges
- Manage customer accounts
- Manage subscriptions
- Remember preferences
- Provide product recommendations
- Improve website functionality
- Personalize your shopping experience
- Develop and improve our products and Services
Marketing and Advertising
We may use your information to:
- Send promotional emails
- Send marketing or advertising communications
- Inform you about products, promotions, or offers
- Display personalized advertisements
- Measure the effectiveness of advertisements
- Recommend products based on your activity or purchases
- Retarget visitors who previously interacted with our website
Where required by law, we will request your consent before sending certain marketing communications.
Security and Fraud Prevention
We may use personal information to:
- Authenticate customer accounts
- Detect suspicious transactions
- Prevent fraud
- Investigate illegal or unauthorized activity
- Secure payments
- Protect our website and customers
- Protect public safety
- Enforce our policies
You are responsible for keeping your account credentials confidential. You should not share your username, password, or access details with anyone else.
Communicating With You
We may use your information to:
- Respond to customer support requests
- Provide order updates
- Send shipping notifications
- Respond to complaints
- Resolve disputes
- Provide information about your account or subscription
- Maintain our business relationship with you
Legal and Regulatory Purposes
We may use personal information to:
- Comply with applicable laws
- Respond to court orders or legal requests
- Respond to law enforcement or government agencies
- Participate in legal proceedings
- Investigate potential violations of our policies
- Enforce our contractual rights
- Protect our business, customers, and other parties
4. How We Disclose Personal Information
We may disclose personal information to third parties for legitimate business purposes, including the following circumstances.
Shopify and Service Providers
We may share personal information with Shopify and other vendors that provide services on our behalf, including:
- Website hosting
- Payment processing
- Fulfillment
- Shipping
- Cloud storage
- Data analytics
- Customer support
- Fraud prevention
- Email and SMS communications
- Information technology services
These providers may process personal information only as necessary to provide their services or as otherwise permitted by their own privacy policies and applicable law.
Marketing and Advertising Partners
We may share information with business, advertising, and marketing partners to provide advertising, measure campaign performance, and personalize marketing.
Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising, selling, or sharing.
When You Direct or Consent to Disclosure
We may disclose information when you request, direct, or consent to the disclosure, including when necessary to:
- Ship products
- Process payments
- Connect social media integrations
- Use third-party login services
- Participate in promotions
Affiliates and Corporate Group
We may disclose information to affiliated companies, subsidiaries, parent companies, or other businesses within our corporate group.
Business Transactions and Legal Requirements
We may disclose personal information in connection with:
- A merger
- Acquisition
- Financing
- Reorganization
- Bankruptcy
- Sale of company assets
- Legal obligations
- Subpoenas
- Search warrants
- Court orders
- Protection of our rights or the rights of others
5. Relationship With Shopify
Our Services are hosted and powered by Shopify.
Shopify collects and processes personal information about your access to and use of the Services to provide and improve the ecommerce platform.
Information submitted through our store may be transmitted to Shopify and other service providers located in countries outside your country of residence.
We may use Shopify features that combine information from your interactions with our store with information from interactions involving other Shopify merchants.
For certain processing activities, Shopify may act independently and may be responsible for responding to requests relating to personal information it controls.
You can learn more by reviewing Shopify’s Consumer Privacy Policy and privacy portal.
6. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, software development kits, and similar technologies.
These technologies may be used to:
- Operate the website
- Remember customer preferences
- Keep items in your cart
- Maintain account sessions
- Analyze website usage
- Measure advertising performance
- Prevent fraud
- Personalize content
- Provide targeted advertising
You may be able to manage cookies through your browser settings or a cookie preference tool displayed on the website.
Disabling certain cookies may affect the functionality of the Services.
7. Third-Party Websites and Links
The Services may contain links to websites, applications, or platforms operated by third parties.
We are not responsible for the privacy, security, availability, accuracy, or practices of third-party services that we do not own or control.
You should review the privacy policies and terms of any third-party website before providing personal information.
Information shared publicly or semi-publicly through social media platforms, reviews, or other third-party platforms may be visible and used by other people.
The inclusion of a third-party link does not necessarily mean that we endorse the platform, its operator, or its content.
8. Children’s Personal Information
The Services are not intended for children.
We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided personal information to us, contact us so that we can review and, where appropriate, delete the information.
We do not knowingly sell or share, as those terms may be defined under applicable law, the personal information of individuals under 16 years of age.
9. Security of Your Information
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.
However, no security system is completely secure or impenetrable. We cannot guarantee absolute security.
Information transmitted over the internet may be vulnerable while in transit. You should avoid sending sensitive or confidential information through unsecured channels.
You are responsible for protecting your account credentials and notifying us promptly if you suspect unauthorized account access.
10. Retention of Personal Information
We retain personal information for as long as reasonably necessary to:
- Provide the Services
- Maintain customer accounts
- Fulfill orders
- Manage subscriptions
- Comply with legal requirements
- Maintain business and tax records
- Resolve disputes
- Prevent fraud
- Enforce agreements and policies
Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal obligations.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it.
11. Your Privacy Rights and Choices
Depending on where you live, you may have some or all of the following rights.
These rights are not absolute and may apply only in certain circumstances.
Right to Access or Know
You may have the right to request access to the personal information we hold about you.
Right to Delete
You may have the right to request deletion of personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
You may have the right to receive a copy of certain personal information in a portable format or ask us to transfer it to another party.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you reside, you may have the right to opt out of:
- The sale of personal information
- The sharing of personal information
- Targeted advertising
- Certain profiling activities
Where required, an opt-out mechanism may be provided through the Services.
Global Privacy Control
Where legally required, we may treat a valid Global Privacy Control signal as a request to opt out for the browser or device sending the signal.
We may not recognize other “Do Not Track” signals unless required by law.
Marketing Communication Preferences
You may unsubscribe from promotional emails by using the unsubscribe link included in those messages.
Even after opting out of marketing, we may still send non-promotional communications relating to:
- Orders
- Shipping
- Accounts
- Subscriptions
- Refunds
- Security
- Customer support
12. Rights for UK and European Economic Area Residents
If you live in the United Kingdom or European Economic Area, you may also have the following rights, subject to applicable exceptions.
Right to Object
You may have the right to object to certain processing activities, including direct marketing or processing based on legitimate interests.
Right to Restrict Processing
You may have the right to request that we limit how we process your personal information.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal will not affect the lawfulness of processing completed before consent was withdrawn.
Right to Lodge a Complaint
You may have the right to file a complaint with the data protection authority in your country or region.
13. Exercising Your Privacy Rights
You may submit a privacy request by contacting us at:
Your request should include enough information for us to identify you and understand the request.
We may need to verify your identity before processing your request, as permitted or required by law.
You may also authorize an agent to submit a request on your behalf. Before accepting the request, we may require:
- Proof that the agent is authorized
- Verification of your identity
- Confirmation directly from you
We will not discriminate against you for exercising a privacy right.
We will respond within the timeframe required by applicable law.
14. Complaints
If you have a complaint about how we collect or process personal information, contact us using the information provided below.
Depending on where you live, you may have the right to appeal our response or file a complaint with your local privacy or data protection authority.
15. International Data Transfers
Your personal information may be transferred, stored, or processed outside the country where you live.
These countries may have privacy laws that differ from those in your jurisdiction.
Where required, we use recognized safeguards for international transfers, which may include:
- Standard Contractual Clauses approved by the European Commission
- Transfer agreements approved by the relevant United Kingdom authority
- Transfers to countries officially recognized as providing an adequate level of protection
- Other legally recognized transfer mechanisms
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes to our business practices
- Changes to the Services
- Operational developments
- Legal or regulatory requirements
- New technologies or service providers
The updated policy will be posted on our website, and the “Last updated” date will be revised.
Where required by law, we will provide additional notice of material changes.
17. Contact Information
For questions about this Privacy Policy, our privacy practices, or to exercise your privacy rights, contact us using the following information:
Brand: Lympsoria
Legal entity: Arvion LLC
Email: support@lympsoria.com
Mailing address:
Arvion LLC
1209 Mountain Road Pl NE
Suite R
Albuquerque, NM 87110
United States
For purposes of applicable data protection laws, Arvion LLC, operating as Lympsoria, is the data controller responsible for your personal information.