At Lympsoria, we believe your wellness journey should not begin with unnecessary waiting. Every order is prepared and handled with care so that your Lymphatic Wellness Drops arrive as quickly as possible—sealed, protected, and ready to use.
1. Order Processing
All orders are generally processed within 1–2 business days after payment confirmation.
- Orders placed from Monday to Friday are normally processed on the same day or the following business day.
- Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
- During periods of high demand, including promotions, product launches, and major holidays, processing may take up to 4 business days.
We will make reasonable efforts to keep you informed if your order experiences an unusual processing delay.
2. Shipping and Estimated Delivery Times
Delivery times begin once your order has been processed and handed over to the shipping carrier.
United States
Orders within the United States are generally shipped through USPS or another available shipping carrier.
Estimated delivery times after shipment are:
- Standard Shipping: 3–5 business days
- Expedited Shipping: 1–3 business days, where available
International Orders
International orders generally arrive within 5–10 business days after shipment.
Delivery times may vary depending on:
- Destination country
- Local postal services
- Customs procedures
- Import inspections
- Carrier availability
Delivery timeframes are estimates and are not guaranteed. Carrier delays, customs processing, severe weather, or other circumstances outside our control may affect delivery.
3. Order Tracking and Shipping Notifications
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number or tracking link.
Please note:
- Tracking information may take 24–48 hours to become active.
- Carrier tracking may not update immediately after the package has been collected.
- If tracking has not updated after 48 hours, please contact our customer support team.
- Check your spam, junk, or promotions folder if you have not received your shipping confirmation email.
4. Shipping Delays
We make every reasonable effort to deliver orders within the estimated timeframes. However, some delays may occur for reasons beyond our control.
Lympsoria is not responsible for delays caused by:
- Shipping carrier disruptions or service outages
- Severe weather or natural disasters
- Customs inspections or import processing
- Public holidays
- Incorrect or incomplete shipping information
- Transportation disruptions
- Events outside our reasonable control
A shipping delay does not automatically qualify an order for a refund.
5. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully check the following information before completing your purchase:
- Full name
- Street address
- Apartment, suite, or unit number
- City
- State or region
- Postal or ZIP code
- Country
- Telephone number, where required
Lympsoria is not responsible for packages that are delayed, returned, lost, or delivered incorrectly because the customer provided an incomplete or inaccurate address.
If you notice an address error after placing your order, contact us immediately at:
We will make reasonable efforts to update the address, but changes cannot be guaranteed once the order has entered processing or has been shipped.
6. Address Changes and Order Interception
Shipping address changes may only be possible before an order enters fulfillment.
Once an order has been processed, packed, or transferred to the carrier, we may be unable to modify or redirect the shipment.
Any additional charges resulting from an address correction, redirection, or reshipment may be the customer’s responsibility.
7. Lost Packages
If you believe your order has been lost in transit, please contact our customer support team and provide:
- Your full name
- Your order number
- Your shipping address
- Your tracking number
- A description of the issue
We may ask you to wait until the carrier’s estimated delivery period has passed before opening an investigation.
If the carrier confirms that the package was lost before delivery, we may provide an appropriate resolution, which may include:
- A replacement
- Store credit
- A refund, where applicable
Each case will be reviewed individually.
8. Packages Marked as Delivered
Carriers may occasionally mark a package as delivered before it physically arrives. Please allow up to 24 hours after the delivery notification before contacting us.
We also recommend:
- Checking around the delivery location
- Checking with household members
- Checking with neighbors
- Checking with building reception or security
- Contacting the shipping carrier directly
If tracking confirms delivery and valid proof of delivery is available, the order will generally be considered fulfilled.
Lympsoria is not responsible for packages that are lost or stolen after carrier-confirmed delivery.
9. Damaged Packages
If your order arrives damaged, please contact us as soon as possible.
Your message should include:
- Your order number
- A description of the damage
- Clear photographs of the shipping package
- Clear photographs of the damaged product
- A photograph of the shipping label
Please keep the product and all original packaging until your claim has been reviewed.
After verification, we may provide a replacement, store credit, refund, or another appropriate resolution.
10. Incorrect or Missing Items
If your order contains an incorrect item or is missing an item, contact us with your order number and details of the issue.
We may request photographs of:
- The items received
- The packaging
- The shipping label
- The packing slip, where applicable
After verification, we may arrange a replacement or another appropriate resolution.
11. Returned-to-Sender Packages
An order may be returned to us because of:
- An incorrect or incomplete address
- Failed delivery attempts
- An unclaimed package
- Refusal of delivery
- Customs-related issues
If the package is returned because of information provided by the customer or because the package was not collected, additional shipping fees may apply before the order can be sent again.
Original shipping charges may be non-refundable.
12. International Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, handling charges, or other fees imposed by the destination country.
Unless otherwise stated during checkout, these fees are the responsibility of the customer and are not included in the product price or shipping fee.
Lympsoria does not control customs charges and cannot predict the amount that may be assessed.
Customers are responsible for ensuring that the ordered products may legally be imported into their destination country.
Packages refused because of customs charges or local import restrictions may not be eligible for a full refund.
13. Shipping Restrictions
We reserve the right to restrict shipping to certain countries, regions, addresses, or locations where delivery is unavailable, unreliable, prohibited, or commercially impractical.
We may cancel and refund an order if we are unable to ship it to the address provided.
14. Contact Us
For questions about your order, shipping status, damaged items, or delivery concerns, contact our customer support team at:
Email: support@lympsoria.com
Please include your order number so that we can assist you more efficiently.